R Pure Earth products are hand crafted and made-to-order, hence we are unable to offer a no questions- asked return facility. However, in the rare case that there is a valid reason for returning the product, please contact us within 3 days from the date of delivery and we will consider replacement or refund on a case-to-case basis. The cost of shipping will have to be borne by you.
Validity Of Order:
Once you have placed an order with complete payment, your order remains valid and cannot be cancelled in the period between commissioning and delivery, except in case of inordinate delay.